We ensure that dairy, meat and seafood are safe to eat and that animals are treated appropriately.
We do this by:
- setting licence requirements for food businesses
- monitoring compliance through inspections and audits
- taking action when businesses do not meet their licence requirements
- increasing oversight of businesses that do not comply
- stopping businesses from operating if they produce food that may harm public health
How we respond to non‑compliance
Level 1: Intensified audit frequency
If you do not comply with your food safety or quality assurance program, we may increase your audit frequency. In some cases, this may include weekly audits.
Your third‑party auditor conducts these audits, and you must pay their fees.
We may also interview you to confirm that you understand your food safety or quality assurance program.
Once you demonstrate compliance and we are confident in your commitment, we will return you to your usual audit schedule.
Level 2: Prohibition notice
A prohibition notice stops you from processing food or operating your business.
We may issue a prohibition notice if we identify a serious and immediate risk to public health.
To have a prohibition notice lifted, you must submit a written proposal explaining how you will ensure your food is safe.
We will review your proposal and may:
- interview you to confirm your understanding of your food safety or quality assurance program
- inspect your facility, vehicle or premises
If we remove the prohibition notice, we will require more frequent audits for a period of time. Your third‑party auditor conducts these audits, and you must pay their fees.
Level 3: Prosecution
We may take legal action if a person or business:
- processes meat or seafood without a licence, or
- operates in a way that does not comply with the law
We investigate all complaints about illegal processing because these activities pose a serious risk to public health.
Targeted compliance programs - sulphur dioxide testing and repeat corrective action
Animal welfare monitoring
Animal welfare is a priority at all licensed facilities that handle live animals. Anyone with information about non‑compliance with Australian Standards for animal welfare at Victorian abattoirs, poultry processing facilities or pet meat processing facilities should make a complaint to us.
We monitor animal welfare at abattoirs, poultry processing facilities and pet meat processing facilities through announced and unannounced audits and inspections. We conduct unannounced inspections at least every six months.
Abattoirs
At abattoirs, we inspect and assess:
- restraint, stunning and sticking equipment
- quality assurance procedures
Poultry processing facilities
At poultry processing facilities, we inspect and assess:
- the receipt of poultry
- slaughter processes
- quality assurance procedures
Pet meat processing facilities
At pet meat processing facilities, we inspect and assess:
- how animals are collected in the field
- restraint, stunning and sticking equipment at the facility
- quality assurance procedures
Animal welfare standards
We assess your facility against the applicable animal welfare standard. You are responsible for understanding and complying with the standard that applies to your operations:
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